.qsd {
	--qsd-border: #e5e7eb;
	--qsd-muted: #6b7280;
	--qsd-text: #111827;
	--qsd-accent: #2563eb;
	--qsd-accent-soft: #eff6ff;
	--qsd-surface: #fff;
	--qsd-subtle: #f9fafb;
	--qsd-staff: #16a34a;
	--qsd-radius: 12px;
	--qsd-shadow: 0 1px 2px rgba(16, 24, 40, 0.05), 0 1px 3px rgba(16, 24, 40, 0.06);
}

.qsd *,
.qsd *::before,
.qsd *::after {
	box-sizing: border-box;
}

.qsd-muted {
	color: var(--qsd-muted);
	font-size: 0.9em;
}

.qsd .screen-reader-text {
	position: absolute !important;
	width: 1px;
	height: 1px;
	margin: -1px;
	padding: 0;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}

/* ==========================================================================
   Cards
   ========================================================================== */

.qsd-card {
	margin: 0 0 1.5em;
	padding: 1.4em 1.5em;
	background: var(--qsd-surface);
	border: 1px solid var(--qsd-border);
	border-radius: var(--qsd-radius);
	box-shadow: var(--qsd-shadow);
}

/* ==========================================================================
   Alerts
   ========================================================================== */

.qsd-alert {
	margin: 0 0 1.25em;
	padding: 0.9em 1.1em;
	background: #f3f4f6;
	border: 1px solid var(--qsd-border);
	border-left: 4px solid var(--qsd-muted);
	border-radius: 8px;
}

.qsd-alert p,
.qsd-alert ul {
	margin: 0;
}

.qsd-alert p + p {
	margin-top: 0.4em;
}

.qsd-alert ul {
	padding-left: 1.2em;
}

.qsd-alert--success {
	background: #ecfdf3;
	border-color: #bbf7d0;
	border-left-color: #16a34a;
}

.qsd-alert--error {
	background: #fef2f2;
	border-color: #fecaca;
	border-left-color: #dc2626;
}

.qsd-back {
	margin: 0 0 1em;
}

.qsd-back a {
	color: var(--qsd-muted);
	font-size: 0.9em;
	text-decoration: none;
}

.qsd-back a:hover {
	color: var(--qsd-accent);
}

/* ==========================================================================
   Buttons & badges
   ========================================================================== */

.qsd .qsd-button {
	display: inline-block;
	padding: 0.65em 1.3em;
	border-radius: 8px;
	font-weight: 600;
	line-height: 1.3;
	text-decoration: none;
}

.qsd-badge {
	display: inline-block;
	padding: 3px 11px;
	border-radius: 999px;
	background: #777;
	color: #fff;
	font-size: 0.78em;
	font-weight: 600;
	line-height: 1.6;
	white-space: nowrap;
}

.qsd-badge--staff {
	background: #dcfce7;
	color: #166534;
}

.qsd-badge--new {
	background: var(--qsd-accent-soft);
	color: var(--qsd-accent);
}

/* ==========================================================================
   Ticket list
   ========================================================================== */

.qsd-toolbar {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75em;
	align-items: center;
	justify-content: space-between;
	margin-bottom: 1em;
}

.qsd-list-tabs {
	--qsd-tab-accent: var(--qs-purple-500, var(--qsd-accent));
	display: flex;
	gap: 0.5em;
	margin: 0 0 1em;
	padding-bottom: 2px;
	overflow-x: auto;
	scrollbar-width: none;
}

.qsd-list-tabs::-webkit-scrollbar {
	display: none;
}

.qsd .qsd-list-tab {
	display: inline-flex;
	flex: 0 0 auto;
	align-items: center;
	gap: 0.45em;
	padding: 0.45em 0.95em;
	border: 1px solid var(--qsd-border);
	border-radius: 999px;
	background: var(--qsd-surface);
	color: var(--qsd-text);
	font-size: 0.9em;
	font-weight: 500;
	line-height: 1.4;
	text-decoration: none;
	white-space: nowrap;
	transition: border-color 0.15s, color 0.15s, background-color 0.15s;
}

.qsd .qsd-list-tab:hover,
.qsd .qsd-list-tab:focus {
	border-color: var(--qsd-tab-accent);
	color: var(--qsd-tab-accent);
}

.qsd .qsd-list-tab.is-active {
	border-color: var(--qsd-tab-accent);
	background: var(--qsd-tab-accent);
	color: #fff;
}

.qsd-list-tab__count {
	min-width: 1.6em;
	padding: 0 0.45em;
	border-radius: 999px;
	background: var(--qsd-subtle);
	color: var(--qsd-muted);
	font-size: 0.85em;
	font-weight: 600;
	text-align: center;
}

.qsd-list-tab.is-active .qsd-list-tab__count {
	background: rgba(255, 255, 255, 0.22);
	color: #fff;
}

.qsd-list-empty {
	margin: 0 0 1.5em;
	padding: 2em 1em;
	border: 1px dashed var(--qsd-border);
	border-radius: var(--qsd-radius);
	text-align: center;
}

.qsd .qsd-ticket-list {
	display: flex;
	flex-direction: column;
	gap: 0.6em;
	margin: 0 0 1.5em;
	padding: 0;
	list-style: none;
}

.qsd .qsd-ticket-card {
	margin: 0;
	padding: 0;
}

.qsd .qsd-ticket-card__link {
	display: flex;
	flex-direction: column;
	gap: 0.85em;
	padding: 1.1em 1.25em 0;
	overflow: hidden;
	background: var(--qsd-surface);
	border: 1px solid var(--qsd-border);
	border-radius: 10px;
	box-shadow: var(--qsd-shadow);
	color: var(--qsd-text);
	text-decoration: none;
	transition: border-color 0.15s, box-shadow 0.15s, transform 0.15s;
}

.qsd .qsd-ticket-card__link:hover,
.qsd .qsd-ticket-card__link:focus {
	border-color: var(--qsd-accent);
	box-shadow: 0 4px 14px rgba(37, 99, 235, 0.12);
	transform: translateY(-1px);
}

.qsd-ticket-card--new .qsd-ticket-card__link {
	border-left: 4px solid var(--qsd-accent);
}

.qsd-ticket-card--closed .qsd-ticket-card__subject {
	color: var(--qsd-muted);
}

.qsd-ticket-card__head {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5em 1.25em;
	align-items: flex-start;
	justify-content: space-between;
}

.qsd-ticket-card__main {
	display: flex;
	flex: 1 1 260px;
	flex-direction: column;
	gap: 0.2em;
	min-width: 0;
}

.qsd-ticket-card__meta {
	color: var(--qsd-muted);
	font-size: 0.82em;
	font-weight: 500;
}

.qsd-ticket-card__subject {
	overflow: hidden;
	font-size: 1.08em;
	font-weight: 600;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.qsd-ticket-card__side {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5em;
	align-items: center;
}

.qsd-ticket-card__chips {
	display: flex;
	flex-wrap: wrap;
	gap: 0.45em;
}

.qsd-chip {
	display: inline-flex;
	align-items: center;
	gap: 0.4em;
	max-width: 100%;
	padding: 0.25em 0.7em;
	border: 1px solid var(--qsd-border);
	border-radius: 999px;
	background: var(--qsd-subtle);
	color: var(--qsd-text);
	font-size: 0.8em;
	font-weight: 500;
	line-height: 1.5;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.qsd-chip__dot {
	flex-shrink: 0;
	width: 8px;
	height: 8px;
	border-radius: 50%;
}

.qsd-ico {
	flex-shrink: 0;
	color: var(--qsd-muted);
	vertical-align: middle;
}

.qsd-ticket-card__foot {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5em 1em;
	align-items: center;
	justify-content: space-between;
	margin: 0 -1.25em;
	padding: 0.7em 1.25em;
	border-top: 1px solid var(--qsd-border);
	background: var(--qsd-subtle);
	font-size: 0.82em;
}

.qsd-ticket-card__last {
	display: inline-flex;
	align-items: center;
	gap: 0.45em;
	color: var(--qsd-muted);
}

.qsd-ticket-card__cta {
	color: var(--qsd-accent);
	font-weight: 600;
	white-space: nowrap;
	transition: transform 0.15s;
}

.qsd-ticket-card__link:hover .qsd-ticket-card__cta,
.qsd-ticket-card__link:focus .qsd-ticket-card__cta {
	transform: translateX(3px);
}

.qsd-ticket-card--new .qsd-ticket-card__foot {
	background: var(--qsd-accent-soft);
}

.qsd-ticket-card--new .qsd-ticket-card__last {
	color: var(--qsd-text);
	font-weight: 500;
}

.qsd-list-search {
	position: relative;
	flex: 1 1 260px;
	max-width: 420px;
	margin: 0;
}

.qsd-list-search .qsd-ico {
	position: absolute;
	top: 50%;
	left: 0.9em;
	transform: translateY(-50%);
	pointer-events: none;
}

.qsd .qsd-list-search input[type="search"] {
	width: 100%;
	margin: 0;
	padding: 0.6em 1em 0.6em 2.4em;
	border: 1px solid var(--qsd-border);
	border-radius: 999px;
	background: var(--qsd-surface);
	font-size: 0.9em;
	line-height: 1.4;
}

.qsd .qsd-list-search input[type="search"]:focus {
	border-color: var(--qsd-accent);
	outline: 0;
	box-shadow: 0 0 0 3px var(--qsd-accent-soft);
}

.qsd-list-empty a {
	margin-left: 0.4em;
}

.qsd-empty {
	padding: 3em 1.5em;
	background: var(--qsd-subtle);
	border: 1px dashed var(--qsd-border);
	border-radius: var(--qsd-radius);
	text-align: center;
}

.qsd-empty__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 56px;
	height: 56px;
	margin-bottom: 0.75em;
	background: var(--qsd-accent-soft);
	border-radius: 50%;
	color: var(--qsd-accent);
}

.qsd-empty h4 {
	margin: 0 0 0.3em;
}

.qsd-empty p {
	margin: 0 0 1.2em;
}

.qsd-pagination {
	display: flex;
	gap: 0.35em;
}

.qsd-pagination a,
.qsd-pagination .current {
	display: inline-block;
	min-width: 2.2em;
	padding: 0.3em 0.6em;
	border: 1px solid var(--qsd-border);
	border-radius: 6px;
	text-align: center;
	text-decoration: none;
}

.qsd-pagination .current {
	background: var(--qsd-accent);
	border-color: var(--qsd-accent);
	color: #fff;
	font-weight: 700;
}

/* ==========================================================================
   Forms
   ========================================================================== */

.qsd-form .qsd-field {
	margin: 0 0 1.1em;
	padding: 0;
	border: 0;
}

.qsd-form label,
.qsd-form legend {
	display: block;
	margin-bottom: 0.4em;
	font-weight: 600;
}

.qsd-form input[type="text"],
.qsd-form input[type="email"],
.qsd-form input[type="url"],
.qsd-form input[type="password"],
.qsd-form select,
.qsd-form textarea {
	width: 100%;
	border-radius: 8px;
}

.qsd-form h4 {
	margin: 0 0 0.8em;
}

.qsd-row {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
	gap: 0 1.25em;
}

.qsd-departments {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
	gap: 0.75em;
}

.qsd-form label.qsd-department {
	display: flex;
	gap: 0.6em;
	align-items: flex-start;
	margin: 0;
	padding: 1em 1.1em;
	background: var(--qsd-surface);
	border: 1px solid var(--qsd-border);
	border-radius: 10px;
	font-weight: normal;
	cursor: pointer;
	transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
}

.qsd-department:hover,
.qsd-department:has(input:checked) {
	border-color: var(--qsd-accent);
	box-shadow: 0 0 0 1px var(--qsd-accent);
}

.qsd-department:has(input:checked) {
	background: var(--qsd-accent-soft);
}

.qsd-department input {
	margin-top: 0.3em;
}

.qsd-department__body {
	display: flex;
	flex-direction: column;
	gap: 0.2em;
}

.qsd-hp {
	position: absolute !important;
	left: -9999px !important;
	width: 1px;
	height: 1px;
	overflow: hidden;
}

.qsd-form .qsd-cf[hidden] {
	display: none;
}

.qsd-form label.qsd-checkbox {
	display: flex;
	gap: 0.5em;
	align-items: center;
	font-weight: normal;
}

/* ==========================================================================
   Client websites
   ========================================================================== */

.qsd-website-picker__row {
	display: flex;
	flex-wrap: wrap;
	gap: 0.6em;
	align-items: center;
}

.qsd-form .qsd-website-picker__row select {
	flex: 1 1 240px;
	width: auto;
}

.qsd-form .qsd-website-picker__row select[hidden] {
	display: none;
}

.qsd-website-picker small {
	display: block;
	margin-top: 0.35em;
}

/* !important: themes style every <button> with very specific selectors. */
.qsd .qsd-website-picker__add {
	display: inline-block !important;
	width: auto !important;
	min-height: 0 !important;
	margin: 0 !important;
	padding: 0.55em 1em !important;
	background: transparent !important;
	border: 1px dashed var(--qsd-accent) !important;
	border-radius: 8px !important;
	box-shadow: none !important;
	color: var(--qsd-accent) !important;
	font-size: 0.9em !important;
	font-weight: 600 !important;
	line-height: 1.4 !important;
	white-space: nowrap;
	cursor: pointer;
}

.qsd .qsd-website-picker__add:hover {
	background: var(--qsd-accent-soft) !important;
}

.qsd .qsd-link-button {
	display: inline-block !important;
	width: auto !important;
	min-height: 0 !important;
	margin: 0 !important;
	padding: 0.3em 0.4em !important;
	background: none !important;
	border: 0 !important;
	box-shadow: none !important;
	color: var(--qsd-accent) !important;
	font-size: 0.9em !important;
	font-weight: 600 !important;
	line-height: 1.4 !important;
	text-decoration: underline;
	cursor: pointer;
}

.qsd .qsd-link-button--danger {
	color: #dc2626 !important;
}

.qsd .qsd-link-button:disabled {
	opacity: 0.5;
	cursor: default;
}

.qsd .qsd-website-list {
	display: flex;
	flex-direction: column;
	gap: 0.75em;
	margin: 0 0 1.5em;
	padding: 0;
	list-style: none;
}

.qsd .qsd-website-card {
	margin: 0;
	padding: 1.1em 1.25em;
}

.qsd-website-card__head {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5em 1em;
	align-items: flex-start;
	justify-content: space-between;
}

.qsd-website-card__head > div:first-child {
	display: flex;
	flex-direction: column;
	gap: 0.15em;
	min-width: 0;
}

.qsd .qsd-website-card__domain {
	color: var(--qsd-text);
	font-size: 1.05em;
	font-weight: 700;
	text-decoration: none;
	overflow-wrap: anywhere;
}

.qsd .qsd-website-card__domain:hover {
	color: var(--qsd-accent);
}

.qsd-website-card__actions {
	display: flex;
	flex-shrink: 0;
	flex-wrap: wrap;
	gap: 0.15em 0.65em;
	align-items: center;
	justify-content: flex-end;
}

.qsd-website-card .qsd-meta {
	grid-template-columns: repeat(2, minmax(0, 1fr));
	margin-top: 0.9em;
	padding-top: 0.9em;
}

/* Popup */
.qsd-modal {
	--qsd-accent: var(--qs-primary, #7037ed);
	--qsd-accent-soft: var(--qs-purple-100, #f1ebfe);
	--qsd-border: var(--qs-line, #e4e7f0);
	--qsd-text: var(--qs-ink, #25252b);
	--qsd-muted: var(--qs-muted, #6b728a);
	--qsd-subtle: var(--qs-surface, #f7f8fc);
	display: flex;
	flex-direction: column;
	width: min(520px, calc(100vw - 2em));
	max-height: min(720px, calc(100vh - 2em));
	margin: auto;
	padding: 0;
	background: #fff;
	border: 0;
	border-radius: 18px;
	box-shadow: 0 24px 60px rgba(16, 24, 40, 0.28);
	color: var(--qsd-text);
	overflow: hidden;
}

.qsd-modal:not([open]) {
	display: none;
}

.qsd-modal::backdrop {
	background: rgba(17, 24, 39, 0.55);
}

.qsd-modal .qsd-form {
	display: flex;
	flex-direction: column;
	min-height: 0;
	margin: 0;
}

.qsd-modal__head,
.qsd-modal__foot {
	display: flex;
	flex: 0 0 auto;
	gap: 1em;
	align-items: center;
	justify-content: space-between;
	padding: 1em 1.4em;
}

.qsd-modal__head {
	border-bottom: 1px solid var(--qsd-border);
}

.qsd-modal .qsd-modal__head h3 {
	margin: 0;
	font-size: 1.15rem;
	line-height: 1.3;
	letter-spacing: -0.02em;
}

.qsd-modal__body {
	flex: 1 1 auto;
	min-height: 0;
	padding: 1.15em 1.4em 0.35em;
	overflow: auto;
}

.qsd-modal .qsd-field {
	margin: 0 0 0.95em;
}

.qsd-modal .qsd-form label {
	margin-bottom: 0.4em;
	color: var(--qsd-text);
	font-size: 0.92rem;
	font-weight: 700;
}

.qsd-modal .required {
	color: #e11d48;
	text-decoration: none;
}

.qsd-modal .qsd-form input[type="text"],
.qsd-modal .qsd-form input[type="email"],
.qsd-modal .qsd-form input[type="url"],
.qsd-modal .qsd-form input[type="password"],
.qsd-modal .qsd-form select,
.qsd-modal .qsd-form textarea {
	display: block;
	width: 100%;
	min-height: 48px;
	margin: 0;
	padding: 0.7rem 0.95rem;
	border: 1px solid var(--qsd-border);
	border-radius: 12px;
	background: #fff;
	color: var(--qsd-text);
	font-family: inherit;
	font-size: 0.95rem;
	font-weight: 500;
	line-height: 1.4;
	box-shadow: none;
}

.qsd-modal .qsd-form textarea {
	min-height: 96px;
	resize: vertical;
}

.qsd-modal .qsd-form .qsd-secret input {
	padding-right: 2.8rem;
}

.qsd-modal .qsd-form input:focus,
.qsd-modal .qsd-form input:focus-visible,
.qsd-modal .qsd-form select:focus,
.qsd-modal .qsd-form select:focus-visible,
.qsd-modal .qsd-form textarea:focus,
.qsd-modal .qsd-form textarea:focus-visible {
	outline: none;
	border-color: var(--qsd-accent);
	box-shadow: 0 0 0 3px color-mix(in srgb, var(--qsd-accent) 18%, transparent);
}

.qsd-modal__body small {
	display: block;
	margin-top: 0.35em;
}

.qsd-modal__foot {
	justify-content: flex-end;
	gap: 0.35em;
	background: var(--qsd-subtle);
	border-top: 1px solid var(--qsd-border);
}

.qsd .qsd-modal__foot .qsd-button {
	display: inline-flex !important;
	align-items: center !important;
	justify-content: center !important;
	width: auto !important;
	min-height: 44px !important;
	margin: 0 !important;
	padding: 0.65rem 1.25rem !important;
	border: 0 !important;
	border-radius: 999px !important;
	background: var(--qsd-accent) !important;
	box-shadow: none !important;
	color: #fff !important;
	font-size: 0.92rem !important;
	font-weight: 700 !important;
	line-height: 1 !important;
	transform: none !important;
}

.qsd .qsd-modal__foot .qsd-button:hover,
.qsd .qsd-modal__foot .qsd-button:focus {
	background: var(--qs-primary-hover, #05073f) !important;
	color: #fff !important;
	transform: translateY(-1px) !important;
}

.qsd .qsd-modal__close {
	width: 36px !important;
	height: 36px !important;
	min-height: 0 !important;
	margin: 0 !important;
	padding: 0 !important;
	background: none !important;
	border: 0 !important;
	border-radius: 999px !important;
	box-shadow: none !important;
	color: var(--qsd-muted) !important;
	font-size: 1.5rem !important;
	line-height: 1 !important;
	transform: none !important;
	cursor: pointer;
}

.qsd .qsd-modal__close:hover,
.qsd .qsd-modal__close:focus {
	background: var(--qsd-subtle) !important;
	color: var(--qsd-text) !important;
	transform: none !important;
}

.qsd-modal__error[hidden] {
	display: none;
}

/* ==========================================================================
   Single ticket
   ========================================================================== */

.qsd-ticket__top {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75em 1.5em;
	align-items: flex-start;
	justify-content: space-between;
}

.qsd-ticket__number {
	display: inline-block;
	margin-bottom: 0.2em;
	color: var(--qsd-accent);
	font-family: Menlo, Consolas, monospace;
	font-size: 0.85em;
	font-weight: 600;
}

.qsd .qsd-ticket__title {
	margin: 0;
	font-size: 1.35em;
	line-height: 1.3;
}

.qsd-ticket__top .qsd-badge {
	padding: 5px 14px;
	font-size: 0.85em;
}

.qsd-meta {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(min(100%, 11.5rem), 1fr));
	gap: 0.9em 1.5em;
	align-items: start;
	margin: 1.2em 0 0;
	padding: 1.1em 0 0;
	border-top: 1px solid var(--qsd-border);
}

.qsd-meta > div {
	min-width: 0;
}

.qsd-meta dt {
	margin: 0;
	color: var(--qsd-muted);
	font-size: 0.75em;
	font-weight: 600;
	letter-spacing: 0.04em;
	text-transform: uppercase;
}

.qsd-meta dd {
	margin: 0.2em 0 0;
	font-weight: 500;
	overflow-wrap: anywhere;
}

.qsd-meta__item--url,
.qsd-meta__item--textarea {
	grid-column: 1 / -1;
}

.qsd-meta--fields {
	margin-top: 1em;
}

/* Password fields: masked input / value with an eye toggle */
.qsd-secret {
	position: relative;
	display: block;
}

.qsd .qsd-secret input {
	width: 100%;
	padding-right: 2.8rem;
}

.qsd-secret > .show-password-input {
	display: none !important;
}

.qsd-secret input::-ms-reveal,
.qsd-secret input::-ms-clear {
	display: none;
}

.qsd-secret--view {
	display: inline-flex;
	gap: 0.35em;
	align-items: center;
	max-width: 100%;
	min-width: 0;
}

.qsd-secret__value {
	min-width: 0;
	font-family: ui-monospace, Consolas, Monaco, monospace;
	letter-spacing: 0.04em;
	overflow-wrap: anywhere;
}

/* !important: themes often style every <button> with selectors that outweigh ours. */
.qsd .qsd-secret__toggle {
	display: inline-flex !important;
	flex-shrink: 0;
	align-items: center !important;
	justify-content: center !important;
	width: 30px !important;
	min-width: 0 !important;
	height: 30px !important;
	min-height: 0 !important;
	margin: 0 !important;
	padding: 0 !important;
	border: 0 !important;
	border-radius: 8px !important;
	background: transparent !important;
	box-shadow: none !important;
	color: var(--qsd-muted) !important;
	line-height: 1 !important;
	transform: none !important;
	cursor: pointer;
}

.qsd .qsd-secret__toggle svg {
	display: block;
	flex-shrink: 0;
	width: 16px !important;
	max-width: none !important;
	height: 16px !important;
}

.qsd .qsd-secret__toggle .qsd-secret__eye-off,
.qsd .qsd-secret.is-visible .qsd-secret__toggle .qsd-secret__eye {
	display: none;
}

.qsd .qsd-secret.is-visible .qsd-secret__toggle .qsd-secret__eye-off {
	display: block;
}

.qsd .qsd-secret:not(.qsd-secret--view) .qsd-secret__toggle {
	position: absolute;
	top: 50%;
	right: 0.35em;
	transform: translateY(-50%) !important;
}

.qsd .qsd-secret__toggle:hover,
.qsd .qsd-secret__toggle:focus {
	background: var(--qsd-subtle) !important;
	color: var(--qsd-accent) !important;
	outline: 0;
}

.qsd .qsd-secret__toggle:focus-visible {
	box-shadow: 0 0 0 2px var(--qsd-accent) !important;
}

.qsd-secret__eye-off,
.qsd-secret.is-visible .qsd-secret__eye {
	display: none;
}

.qsd-secret.is-visible .qsd-secret__eye-off {
	display: block;
}

/* "Copy all details" */
.qsd .qsd-copy {
	display: inline-flex !important;
	gap: 0.4em;
	align-items: center;
	cursor: pointer;
}

.qsd .qsd-copy.qsd-button--soft {
	margin: 0;
	padding: 0.55em 1em;
	border: 1px solid var(--qsd-border);
	border-radius: 999px;
	background: var(--qsd-surface);
	box-shadow: none;
	color: var(--qsd-text);
	font-size: 0.88em;
	font-weight: 600;
	line-height: 1.3;
}

.qsd .qsd-copy.qsd-button--soft:hover,
.qsd .qsd-copy.qsd-button--soft:focus {
	border-color: var(--qsd-accent);
	color: var(--qsd-accent);
}

.qsd .qsd-copy.is-copied {
	border-color: #16a34a !important;
	color: #15803d !important;
}

/* Website details on a ticket */
.qsd .qsd-website-details {
	padding: 0;
	overflow: hidden;
}

.qsd-website-details__summary {
	display: flex;
	gap: 0.85em;
	align-items: center;
	padding: 1em 1.4em;
	cursor: pointer;
	list-style: none;
}

.qsd-website-details__summary::-webkit-details-marker {
	display: none;
}

.qsd-website-details__summary:hover {
	background: var(--qsd-subtle);
}

.qsd-website-details__summary:focus-visible {
	outline: 2px solid var(--qsd-accent);
	outline-offset: -2px;
}

.qsd-website-details__icon {
	display: inline-flex;
	flex-shrink: 0;
	align-items: center;
	justify-content: center;
	width: 36px;
	height: 36px;
	border-radius: 10px;
	background: var(--qsd-accent-soft);
	color: var(--qsd-accent);
}

.qsd-website-details__icon .qsd-ico {
	width: 18px;
	height: 18px;
	color: currentColor;
}

.qsd-website-details__title {
	display: flex;
	flex: 1;
	flex-direction: column;
	min-width: 0;
}

.qsd-website-details__title .qsd-muted {
	font-size: 0.82em;
}

.qsd-website-details__hint {
	display: inline-flex;
	gap: 0.35em;
	align-items: center;
	color: var(--qsd-accent);
	font-size: 0.85em;
	font-weight: 600;
	white-space: nowrap;
}

.qsd-website-details__hint::before {
	content: attr(data-closed);
}

.qsd-website-details__hint::after {
	content: "";
	width: 0.45em;
	height: 0.45em;
	border-right: 2px solid currentColor;
	border-bottom: 2px solid currentColor;
	transform: translateY(-2px) rotate(45deg);
	transition: transform 0.15s;
}

.qsd-website-details[open] .qsd-website-details__hint::before {
	content: attr(data-open);
}

.qsd-website-details[open] .qsd-website-details__hint::after {
	transform: translateY(2px) rotate(-135deg);
}

.qsd-website-details__body {
	padding: 0 1.4em 1.2em;
}

.qsd-website-details__body .qsd-meta {
	margin-top: 0;
}

.qsd-website-details__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75em 1.25em;
	align-items: center;
	justify-content: space-between;
	margin-top: 1.1em;
	padding-top: 1em;
	border-top: 1px solid var(--qsd-border);
}

.qsd .qsd-website-details__edit {
	font-size: 0.88em;
	font-weight: 600;
	text-decoration: none;
}

/* Thread */
.qsd-thread {
	margin-bottom: 1.5em;
}

.qsd-message {
	display: flex;
	align-items: stretch;
	margin-bottom: 6px;
	background: var(--qsd-surface);
	border: 1px solid var(--qsd-border);
	border-radius: 4px;
	overflow: hidden;
}

.qsd-message__author {
	display: flex;
	flex: 0 0 150px;
	flex-direction: column;
	gap: 4px;
	align-items: flex-end;
	padding: 0.85em 1em;
	border-right: 1px solid var(--qsd-border);
	text-align: right;
}

.qsd-message__name {
	font-size: 0.9em;
	font-weight: 600;
	overflow-wrap: anywhere;
}

.qsd-role {
	display: inline-block;
	padding: 1px 5px;
	border-radius: 2px;
	background: #5bc0de;
	color: #fff;
	font-size: 9px;
	font-weight: 600;
	letter-spacing: 0.03em;
	line-height: 1.5;
	text-transform: uppercase;
}

.qsd-role--client {
	background: #8a96a3;
}

.qsd-message__card {
	flex: 1 1 auto;
	min-width: 0;
	background: #fff;
}

.qsd-message--staff .qsd-message__card {
	background: #fbf9f4;
}

.qsd-message__head {
	padding: 0.6em 1.1em 0;
}

.qsd-message__time {
	color: #a0a5aa;
	font-size: 0.72em;
}

.qsd-message__body {
	padding: 0.4em 1.1em 0.2em;
	font-size: 0.92em;
	line-height: 1.6;
	overflow-wrap: anywhere;
}

.qsd-message__body p {
	margin: 0 0 0.8em;
}

.qsd-message__body ul,
.qsd-message__body ol {
	margin: 0 0 1em 1.5em;
}

.qsd-message__body blockquote {
	margin: 0 0 1em;
	padding-left: 1em;
	border-left: 3px solid var(--qsd-border);
	color: var(--qsd-muted);
}

.qsd-message__body img {
	max-width: 100%;
	height: auto;
}

.qsd .qsd-attachments {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5em;
	margin: 0;
	padding: 0.3em 1.1em 1em;
	font-size: 0.85em;
	list-style: none;
}

.qsd .qsd-attachments li {
	margin: 0;
	padding: 0.35em 0.75em;
	background: var(--qsd-subtle);
	border: 1px solid var(--qsd-border);
	border-radius: 6px;
}

.qsd .qsd-attachments .qsd-attachment--image {
	display: flex;
	flex-direction: column;
	gap: 0.4em;
	padding: 0.4em;
}

.qsd .qsd-attachment__thumb {
	display: block;
	line-height: 0;
}

.qsd .qsd-attachment__thumb img {
	width: 160px;
	max-width: 100%;
	height: 110px;
	object-fit: cover;
	border-radius: 4px;
	background: #fff;
}

.qsd .qsd-attachment--image .qsd-attachment__meta {
	max-width: 160px;
	padding: 0 0.25em;
	overflow-wrap: anywhere;
}

.qsd .qsd-attachment__download {
	margin-left: 0.3em;
	color: var(--qsd-muted);
}

.qsd-reply {
	margin-top: 1.5em;
}

.qsd-close {
	margin-top: -0.5em;
	text-align: right;
}

.qsd .qsd-button--link {
	padding: 0;
	background: none;
	border: 0;
	box-shadow: none;
	color: #dc2626;
	font-size: 0.9em;
	text-decoration: underline;
	cursor: pointer;
}

.qsd-feedback {
	margin: 1.5em 0;
	padding: 1.2em 1.4em;
	background: #fffbeb;
	border: 1px solid #fde68a;
	border-radius: var(--qsd-radius);
}

.qsd-feedback .qsd-form {
	margin: 0;
}

.qsd-feedback h4 {
	margin-top: 0;
}

.qsd-rating {
	display: flex;
	flex-direction: column;
	gap: 0.3em;
	margin-bottom: 1em;
}

.qsd-form .qsd-rating label {
	margin: 0;
	font-weight: normal;
	cursor: pointer;
}

.qsd-stars {
	color: #f59e0b;
	font-size: 1.4em;
	letter-spacing: 0.1em;
}

@media (max-width: 600px) {
	.qsd-card {
		padding: 1.1em;
	}

	.qsd-message {
		flex-direction: column;
	}

	.qsd-message__author {
		flex: none;
		flex-direction: row;
		align-items: center;
		border-right: 0;
		border-bottom: 1px solid var(--qsd-border);
		text-align: left;
	}

	.qsd-ticket-card__subject {
		white-space: normal;
	}

	.qsd-list-search {
		max-width: none;
	}

	.qsd-website-card .qsd-meta {
		grid-template-columns: 1fr;
	}

	.qsd-website-card__head {
		flex-direction: column;
	}

	.qsd-website-card__actions {
		justify-content: flex-start;
	}
}

/* ==========================================================================
   Attachments input
   ========================================================================== */

.qsd-files__row {
	display: flex;
	gap: 0.5em;
	align-items: center;
	margin-bottom: 0.5em;
}

.qsd .qsd-files__row input[type="file"] {
	flex: 1 1 auto;
	width: auto !important;
	min-width: 0;
}

.qsd .qsd-files__row .qsd-files__remove {
	flex: 0 0 auto;
}

/* !important: themes style every <button> with very specific selectors. */
.qsd .qsd-files__add {
	display: inline-block !important;
	width: auto !important;
	min-height: 0 !important;
	margin: 0 0 0.5em !important;
	padding: 0.35em 0.9em !important;
	background: transparent !important;
	border: 1px dashed var(--qsd-accent) !important;
	border-radius: 6px !important;
	box-shadow: none !important;
	color: var(--qsd-accent) !important;
	font-size: 0.9em !important;
	font-weight: 600 !important;
	line-height: 1.4 !important;
	cursor: pointer;
}

.qsd .qsd-files__add:hover {
	background: #eff6ff !important;
}

.qsd .qsd-files__add[hidden] {
	display: none !important;
}

.qsd .qsd-files__remove {
	display: inline-block !important;
	width: auto !important;
	min-height: 0 !important;
	padding: 0 0.5em !important;
	background: none !important;
	border: 0 !important;
	box-shadow: none !important;
	color: #dc2626 !important;
	font-size: 1.3em !important;
	line-height: 1 !important;
	cursor: pointer;
}

.qsd-files__hint {
	display: block;
	color: var(--qsd-muted);
}

/* ==========================================================================
   Editor: protect the toolbar from theme button styles.
   ========================================================================== */

.qsd .wp-editor-wrap {
	border: 1px solid var(--qsd-border);
	border-radius: 8px;
	overflow: hidden;
}

.qsd .wp-editor-container {
	border: 0;
}

.qsd div.mce-toolbar-grp {
	background: var(--qsd-subtle);
	border-bottom: 1px solid var(--qsd-border);
}

/* Themes often style every <button> with very specific selectors, hence !important. */
.qsd .mce-container button,
.qsd .mce-container button:hover,
.qsd .mce-container button:focus {
	display: inline-block !important;
	width: auto !important;
	min-width: 0 !important;
	height: auto !important;
	min-height: 0 !important;
	margin: 0 !important;
	padding: 4px 6px !important;
	background: transparent !important;
	border: 0 !important;
	border-radius: 0 !important;
	box-shadow: none !important;
	color: #50575e !important;
	font-size: 14px !important;
	font-weight: normal !important;
	line-height: 20px !important;
	text-transform: none !important;
	letter-spacing: normal !important;
	transform: none !important;
}

.qsd .mce-toolbar .mce-btn.mce-active button,
.qsd .mce-toolbar .mce-btn:hover button {
	background: #e5e7eb !important;
}

.qsd .mce-toolbar .mce-btn .mce-ico {
	color: #50575e;
}

.qsd .mce-container,
.qsd .mce-container * {
	box-sizing: content-box;
}

.qsd textarea.qsd-editor {
	width: 100%;
	min-height: 8em;
	border: 0;
}